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If you are in need of training, please reach out to your agency administrator or trainer.


For System issues email the Office of Emergency Medical Services at or Phone 302-223-1350.

System Login

Click here
if you forgot your password

Note: ImageTrend is unable to provide users with permissions-based requests (i.e. Active or Lock Status changes, Usernames, Passwords, Permission Level Changes, etc.). Please contact your State or Service Administrator if you need further assistance.
Request Access


If you are requesting access to the DEMRS system for the first time, please select the “Request Access” hyperlink in the center of this page. The Request User Account window will appear, complete all of the required information and submit your request. Once approved, the agencies you have listed will be notified.

If you are an existing user and need access to a new agency, please contact that agency’s administrator. The agency administrator will be able to complete your access request to be added to their roster.